BeyondRx

Beyond Rx / Services

From order to doorstep

Workflow, logistics and supply consulting for busy pharmacies

Most delays in a pharmacy have nothing to do with pharmacy. They come from how work is handed off, how boxes get out the door, and whether the right supplies are on hand. We look at the whole path from order to doorstep.

What you get

  • Workflow review

    We watch how an order moves through your pharmacy and show you where it waits.

  • Filling and shipping stations

    Station layout, scan steps and hand-offs that keep several people working one queue without collisions.

  • Daily targets and staffing

    Fair daily quotas and staggered start times so the shipping cutoff is not a scramble.

  • Carrier setup

    Box sizes, service levels and signature rules chosen once and applied automatically.

  • Late-delivery refunds

    Automatic checks of your UPS shipments against the delivery guarantee, with refund claims filed for you.

  • Supply sourcing

    Help finding cleanroom and compounding supplies that meet the requirements without overpaying.

  • Expired product returns

    A simple routine for returning expired stock and tracking the credit you are owed.

  • Call handling

    Scripts and coaching tools that help technicians answer patient calls consistently.

Sound familiar?

These are the problems pharmacies bring us most often. If one of them is yours, it can be fixed.

Ask about this

  • Orders are verified by noon but still not shipped at five.
  • You pay for guaranteed delivery and never claim a refund when it is late.
  • A supply runs out and compounding stops for a day.
  • Expired product sits in a tote because returning it is a chore.

Questions about Workflow, logistics and supplies

We are not a compounding pharmacy. Can you still help?

Yes. Workflow, shipping and supply problems look much the same in mail-order, specialty and retail pharmacies.

How do you charge?

It depends on the work. A review is a fixed fee. Software and refund recovery are usually monthly or a share of what is recovered. We will quote before anything starts.

Tell us what slows your pharmacy down

A few sentences is enough. You will hear back from a pharmacist within one business day, with questions or a time to talk.

Prefer email? Write to info@beyondrx.net.

Please leave out patient names and other health information.